KOIOS_OS Support

Help & Assistance

How to Request Assistance

If you need help with KOIOS_OS, the fastest way to reach us is by email. Describe the issue you're experiencing, the device you're using, and any steps that led to the problem. We'll get back to you within 2 business days.

supportkoios@gmail.com

Basic Troubleshooting

  • • Close KOIOS_OS fully and reopen it.
  • • Ensure you're running the latest version from the App Store.
  • • Check your internet connection and try again.
  • • Sign out and sign back in to refresh your session.
  • • Restart your iPhone or iPad.

Account Access Help

If you can't sign in, first try resetting your password from the login screen. If you no longer have access to your email or your account seems locked, contact us at supportkoios@gmail.com and include the email address associated with your account.

Deleting Your Account

You can request account deletion at any time from inside KOIOS_OS: open Settings → Danger Zone → Request Account Deletion. Your data is deleted immediately and your account is scheduled for permanent deletion within 3 business days. Prefer to do it by email? Send a request to supportkoios@gmail.com with the subject "Delete Account" and we'll process it for you.

Response Time

Our support team aims to respond to all inquiries within 2 business days. Privacy-related requests are handled within 5 business days.

KOIOS_OS • Support